Not 100% happy with the fit of your sunnies?
ThisGuy Exchange Policy:
We know buying a pair of sunglasses is a very personal choice in terms of style and fit, and buying them online can be risky if you haven't had a chance to try them on first!
To provide the best value to our customers, ThisGuy has the following three step exchange process for any of our clients who are not 100% satisfied with their sunglasses:
- Let us know that you don't like the look or fit of your sunnies and we will send someone to pick these up from you free of charge
- If you would like to try on a new style, pick a replacement pair* and we will send these to you to try when we pick up the original pair
- If you are still not fully satisfied with your sunglasses, we will refund you in full**
*Any price difference between original and exchanged pair will reconciled by the customer/ThisGuy
**Refunds will be evaluated based on the ThisGuy Returns Policy
Note that a fee of R100 will be charged for all returns/exchanges to cover shipping costs.